Warehouse software and automation provider Conveyor Networks have appointed Ian Jarvis as Associate Director, Customer Services to enhance the customer experience. The business’ focus on customer service and communication during the last 2 years has delivered big improvements in customer satisfaction and Ian will take responsibility...

As consumer demand for convenient, fast home delivery escalates, the impact of warehouse operations on overall customer satisfaction shouldn't be ignored. There are lots of options to consider when reviewing operational efficiency, especially for those with fully manual operations. In the first of 2 articles...

The advantages of warehouse controls Warehouse control systems and fulfilling online orders profitably has a significant impact on retail customer satisfaction - and the latest developments in warehouse technology provide significant efficiency gains and a good ROI. Warehouse controls are a key element in an automated system as they integrate...