When installing a completely new system isn’t possible but you still need to upgrade parts of your operation what are the challenges and implications to consider when integrating old and new systems? On top of lost sales and dissatisfied customers there are hidden costs of equipment...

Warehouse logistics solutions provider Conveyor Networks have delivered a software and automation solution for Kuehne + Nagel’s Virgin Media operation.  The solution automates package handling, bagging and returns paperwork into one process, all managed by Conveyor Networks Interface Manager software suite. Kuehne + Nagel needed to...

Metapack’s forecast of strong retail trading at Christmas is backed up by the latest figures from the Centre of Retail research which suggest that UK shoppers will spend a total of £17.4bn online this Christmas.  E-commerce figures are forecast to account for 23.4% of all...

Peak seasonal demand puts every stage of your logistics processes under scrutiny.  Taking the time to identify operational and/or IT issues and put breakdown recovery plans in place makes it much more likely you’ll meet your customers’ expectations. Review past performance to identify process or...

Ongoing instances of sending out the wrong item or the wrong quantities can have an increasingly negative impact on your costs, customer satisfaction and loyalty. Shoppers have a broad selection of media where they can publicise their frustration quickly before moving on. They have plenty of...