QVC, Phase 3. 2016

Automated Packing System

An additional outbound packing system, integrated with current systems and able to handle a wide range of products.

QVC

Objectives

An additional outbound packing system, integrated with current systems and able to handle a wide range of products.

To reduce error rates and improve QVCs already competitive levels of customer service.

To provide real time aggregation of all operational data for reporting analysis.

Systems delivered

Phase 3 takes advantage of recent developments to the Conveyor Networks automated packing solution, and incorporates more innovative ways of handling the products and increasing the throughput.

 

The next generation packing line from Conveyor Networks is capable of much higher throughputs: Up to 1,200 per hour on this 3rd line, Vs previous run rates of 900 per hour on the former 2 lines, enabling QVC to yet further improve their already competitive delivery service.

Allowing larger data processing windows. The data from the initial product scan (when the product is placed on the conveyor) is sent to imio earlier in the sequence allowing faster processing and response.

Robust data handling. If the information from imio is delayed in reaching the PLC, the PLC executes an instruction to pause the conveyor until the response is received. This means that the products and packslips stay in sequence reducing the error rate.

An additional piece of imio functionality has been added at the printing stage. Once the label has been printed, an extra scan takes place and imio checks the information against the original product scan to verify that both items match.

Conveyor Networks warehouse software platform “imio”, links the automation and QVC’s higher level WMS software, providing real time data transfer between the shopfloor and the higher level host systems. Its micro services based architecture has meant that Phase 3 has required minor software changes to integrate it into the current system. This de-risked the installation, removed the need for additional testing and made the commissioning process shorter and simpler.

QVC Case Study

QVC Phase 2 Case Study

file size 1.45MB