imio software provides robust reporting for W.H. Smith

imio Software Solutions

Warehouse software and automation provider Conveyor Networks have developed a Reporting interface for their imio software suite that provides WHSmith with business critical management information.

imio logs and stores every action relating to sorting and packing operations at two sites.  There are a wide variety of products including plastic totes, cardboard boxes and shrink wrapped items.

Conveyor Networks and WHSmith mapped all the processes and different scenarios in order to design a set of default reports, one of which gives WHSmith the information needed to invoice each store accurately.

Each report has multiple filters enabling the data to be used in a number of ways.  Furthermore the reporting interface can be accessed remotely by any device providing real time operational updates.  The software can either run independently at individual sites or as a single package depending on the host IT set up.   In WHSmith’s case imio runs independently at each site.

It is also possible for advanced users to create additional reports.

Ian Mattock, Operations and Facilities Manager at WHSmith commented “imio’s reporting interface enables us to be accurate and transparent about all aspects of our operation. Overall the upgraded system and support package delivers well for us and it’s been a really positive project to work on.”

Sorter Upgrade

The software installation took place for operations at 2 sites, one of which also included a sorter upgrade.

Conveyor Networks designed and installed the system in 2010, however the sorter needed to be extended from a 13 to a 21 way sort.  The new configuration allows 20 product exit routes and 1 re-circulation route.

All items are put onto the sorter, imio verifies the barcode and selects the correct destination.

A pallet is built at each chute and a final hand scan confirms everything on the pallet as a safety net.  The Operations Managers have complete visibility of all processes and any issues/errors via imio’s user friendly Supervisor app.

When imio combines with machinery the benefits are faster, clearer processes with accurate tracking and reporting from software that integrates seamlessly with other management systems.  A clear UI for operator and supervisor applications means that very little training is required.

Notes for Editors

imio is an intelligent warehouse software suite for e-commerce, retail and FMCG.  It links virtual host systems (e.g. ERP, WMS) to physical operations and can be used for complete process management (inbound and outbound) or as discreet applications.  It is wholly owned and developed by Conveyor Networks.

About Conveyor Networks

Conveyor Networks, based in Lymm, Cheshire was formed in November 2009. The company is run by Managing Director David Carroll, previously Head of UK Sales for international manufacturer Transnorm and Operations Director Geoff Wooding, previously of Lifetime Controls. Conveyor Networks provide fully integrated factory and logistics automation solutions for clients with a view to making them more efficient. Their services include software solutions, the design and installation of integrated, intelligent automated conveyor systems, provision of spare parts and ongoing service contracts. They are the sole UK distributor agent for Transnorm’s “System range of products.” Clients include WHSmith, QVC and Johnson & Johnson.

About WHSmith

WHSmith currently operates over 1,300 stores, both in the UK and in international locations including Northern Europe, the Middle East, Asia and Australia. The retailer occupies over 700 retail units in airports, railway stations, hospitals and motorway service areas and more than 600 high street stores. WHSmith sells a wide range of newspapers, magazines, stationery, books and confectionery products, with WHSmith Travel tailoring its offer to meet the needs of people on the move.



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